Question 1

How much weight can the hammock hold?

Accepted Answer

Up to 200 kg (441 lb). It comes with two 3 m multi-loop tree straps and two aluminium carabiners, so you can hang it in a few minutes without tying a single knot.

Question 2

Which gas canister fits the titanium stove?

Accepted Answer

The burner screws onto EN417 threaded-valve canisters, the most common type in outdoor shops worldwide. Gas canisters are not included and cannot be shipped with the stove.

Question 3

What kind of water can the filter straw treat?

Accepted Answer

Fresh water from streams, rivers and lakes: according to the manufacturer's data, its 0.1 micron membrane traps bacteria and protozoa. It does not deal with viruses, chemicals or seawater, so boil your water whenever you are unsure.

Question 4

How do I charge the solar lantern?

Accepted Answer

Leave the panel in the sun for 8 to 10 hours, for example clipped to your pack while you walk, or plug it into USB for a full charge in about 3 hours. Top it up every 3 months when it is in storage.

Question 5

How long do delivery and returns take?

Accepted Answer

Delivery time depends on your country: the latest delivery date is shown in your cart before payment and in the confirmation email, and you receive a tracking number as soon as your order ships. Shipping is free on orders from €49. You have 14 days after delivery to withdraw, using the “Withdraw from the contract here” link at the bottom of every page.

Frequently asked questions

Frequently asked questions

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